MONEY BACK GUARANTEE
Our Money Back Guarantee applies to every product on our site, andthere's no extra fee for coverage. It’s automatic and covers your purchase price plus original shipping on eligible purchases. If you did not get them item you ordered or if the item is defective, you will get your money back. It is that simple!
Follow these steps to get your refund:
1. Contact us via email at: support@erikrayo.com
2. Briefly explain what went wrong with your order.
3. Depending on the item you ordered, you will be required to send the item back. Most items have free returns, in other words, we will pay for the shipping. If you fail to send the item back and we have validated a refund, your refund will not be processed and you will automatically qualify for a partial refund.
Note:
1. You will be required to send a picture of a defective item within 15 days of delivery. The image must be clear.
2. We will inspect the item in case of any further damage.
3. Exceptions apply, for full details visit our terms and conditions page or contact us at support@erikrayo.com.